Shungite Shipping Information
Standard Shipping Options
Heritage arranges the shipping of any order of any volume worldwide with
shipping charge and delivery time ranging depending on your location. Regular
orders are sent with standard post (Russian Post or DHL) and are delivered to you with your
country national Post.
Despite any restrictions,
our store stays open and we’re doing our best to process and dispatch your
order as soon as possible. The majority
of export routes remains open and we continue to work with our partners across
the globe to maintain services. If the government and national
post of the country haven’t introduced any restrictions, your order will be fulfilled
and delivered. Standard shipping time of parcels varies depending on operation
of the national postal services, random deeper customs checks, emergencies and
other unforeseen circumstances in the course of transportation.
Standard shipping time depending on destination:
- USA: 10-30 business days
- Canada: 15-30 business days
- Europe: 15-30 business days
- Australia: 20-40 business days
- Asia: 25-40 business days
- Africa: 25-40 business days
- Latin America: 20-35 business days
- South America: 20-35 business days
- Middle East: 20-30 business days
As a reliable seller, we take full responsibility
for the delivery and if the parcel is lost in transit or stuck at some
fulfillment center, we will be ready to offer you a refund or re-shipment or
find another way to fix the issue.
All parcels are
registered and have a tracking number to locate them. Shipping process is
transparent and you can see where your parcel is unless your country doesn’t
provide tracking information updates for standard parcels from Russia. Besides,
some postal services including Canada Post and Royal Mail has introduced additional
measures to minimize contact during delivery.
Domestic Shipping Options
If you are located in the USA, Canada, or Australia, we offer expedited domestic shipping option on the selection of items. We have fulfillment centers in these countries, and you can place an order searching the category Domestic Shipping Available and using the filter "Item Location". If the products have the option you need, they are available for domestic shipping.
Wholesale Shipping Options
orders may be shipped both with regular post and any other courier services you
prefer. We provide all the needed documentation for customs procedures as well
as qualified support. Please, contact us directly
to get more information: email@example.com.