Shungite Shipping Information

Standard Shipping Options

        Karelian Heritage arranges the shipping of any order of any volume worldwide with shipping charge and delivery time ranging depending on your location. Regular orders are sent with standard post (Russian Post or DHL) and are delivered to you with your country national Post.

        Despite any restrictions, our store stays open and we’re doing our best to process and dispatch your order as soon as possible. The majority of export routes remains open and we continue to work with our partners across the globe to maintain services.  If the government and national post of the country haven’t introduced any restrictions, your order will be fulfilled and delivered.  Standard shipping time of parcels varies depending on operation of the national postal services, random deeper customs checks, emergencies and other unforeseen circumstances in the course of transportation.

Standard shipping time depending on destination:

  • USA: 10-30 business days
  • Canada: 15-30 business days
  • Europe: 15-30 business days
  • Australia: 20-40 business days
  • Asia: 25-40 business days
  • Africa: 25-40 business days
  • Latin America: 20-35 business days
  • South America: 20-35 business days
  • Middle East: 20-30 business days

        As a reliable seller, we take full responsibility for the delivery and if the parcel is lost in transit or stuck at some fulfillment center, we will be ready to offer you a refund or re-shipment or find another way to fix the issue.

      All parcels are registered and have a tracking number to locate them. Shipping process is transparent and you can see where your parcel is unless your country doesn’t provide tracking information updates for standard parcels from Russia. Besides, some postal services including Canada Post and Royal Mail has introduced additional measures to minimize contact during delivery.

Domestic Shipping Options

        If you are located in the USA, Canada, or Australia, we offer expedited domestic shipping option on the selection of items. We have fulfillment centers in these countries, and you can place an order searching the category Domestic Shipping Available and using the filter "Item Location". If the products have the option you need, they are available for domestic shipping. 

Wholesale Shipping Options

        Large wholesale orders may be shipped both with regular post and any other courier services you prefer. We provide all the needed documentation for customs procedures as well as qualified support. Please, contact us directly to get more information: